Privacy Policy

This Privacy Policy describes how Monsieur Laurent (the "Site", "we", "us") collects, uses and discloses your personal information when you visit, use our services or make a purchase on https://monsieur-laurent.com (the "Site") or otherwise interact with us (together, the "Services"). For the purposes of this Policy, "you" means the user of the Services, whether a customer, a site visitor, or any other individual whose data is collected in accordance with this policy.

Please read this Privacy Policy carefully.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other legal or regulatory reasons. The updated version will be posted on the Site with the revision date.

How we collect and use your personal data

We collect personal information about you from various sources in order to provide the Services. This data may include, but is not limited to:

Information collected directly from you

Contact details (name, address, email, phone number)
Order information (billing and shipping address, payment confirmation)
Account data (login, password, security questions)
Messages sent via our customer service

Information Collected Automatically (“Usage Data”)

Data about your device, browser, IP address, interactions with the Site
Collected using cookies, tags, pixels, etc.

Information from third parties

Service providers (like Shopify or payment processors)
Advertising or analytics partners

Use of personal data

We use your data to:

Fulfill orders and deliveries
Manage your customer account
Provide customer support
Improve our Site and services
Ensure security and prevent fraud
Communicate with you (order emails, customer service, promotions)

Legal basis (EU residents)

Processing based on legitimate interest (Art. 6(1)(f) GDPR) or performance of a contract (Art. 6(1)(b) GDPR).

Cookies

We use cookies to improve the user experience and the proper functioning of the Site. To learn more about the cookies used by Shopify, please visit: https://www.shopify.com/legal/cookies

Disclosure of your data

We may share your information with:

Service providers (shipping, payment, hosting, customer service, analytics)
Commercial or advertising partners
Affiliates of our group
Legal obligations or legal proceedings

Data retention

We keep your data for as long as necessary to:

Maintain your account
Provide the Services
Meet our legal obligations

Your rights

Depending on where you live, you may have certain rights:

Right of access
Right of rectification
Right to erasure
Right to object
Right to portability
Right to withdraw consent
Right to lodge a complaint

To exercise your rights, contact us using the contact details below.

Children's Data

Our Services are not directed to children. If you are the parent/guardian of a minor who has provided their data, please contact us to delete it.

International transfers

Your data may be transferred outside your country of residence. We use approved standard contractual clauses to ensure an adequate level of protection.